Contact Us



Guest Services Greeting

Guest Services offers a welcoming face and a helping hand to the faculty, staff, students, patients and visitors of several University of Michigan facilities. It is our responsibility to maintain a safe and secure environment throughout campus while also offering various forms of assistance.

For more information about our services, please choose a location below.

Where we operate


Guest services in your building

Guest Services specialists also are located at certain administration buildings around campus, including the Fleming Administration Building. The services provided by our specialists are customized to the buildings in which they serve.

For more information or to inquire about having Guest Services in your building, please contact Stephanie Yates at or (734) 232-7353.

“The Guest Services staff at the C.S. Mott Children’s and Von Voightlander Women’s hospitals play an important role in providing safety and security for our patients—most of whom are too young to protect themselves—families and staff. They also provide the first impression of the caring environment we want visitors to feel in their other, and equally important, role as customer service ambassadors.”

Paul A. King | Executive Director
C.S. Mott Children’s Hospital & Von Voigtlander Women’s Hospital