If you think you or someone else is experiencing a medical emergency we encourage you to report it.
What is a Medical Emergency?
Examples of Medical Emergencies
- Unconsciousness, fainting, making strange noises or inability to stay alert.
- Chest pains, constricting bands, or crushing discomfort around the chest area, even if the pain eventually stops.
- Unusual numbness, tightness, pressure or aching pain in their chest, neck, jaw, arm or upper back.
- An allergic reaction of any kind.
- Seizures or convulsions.
- Uncontrollable jerking movements.
- Burns larger than the palm of your hand.
- Electrical burns or shocks.
- Severe injuries and/or victims of trauma or attack.
- Uncontrollable bleeding or spurting blood.
- Not breathing or having difficulty breathing.
- Choking (and the obstruction cannot be cleared).
How to Respond
Information to Provide to Emergency Services
After you call 911, provide the dispatcher with:
- The location of the incident or the injured parties.
- The nature of the injury, cause and severity.
- The victim’s age and name, if known.
- Any medical information the victim can give.
Important note: If possible, a designated person should meet emergency responders at some easily accessible location outside the building and escort them to the person who need medical help.
What to Do
- Keep the victim(s) calm and reassured that help is on the way.
- Do not attempt to treat or move the victim(s) if you are not formally trained in first aid.
- Be careful if you come in contact with blood or other body fluids—they may be infectious.
- Stay with emergency responders until released.